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Help sort this out please... Last viewed: 1 hour ago

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[IMG]http://i.ebayimg.com/18/!BsmkjL!EGk~$(KGrHqYOKjgEvPW!dgMcBL4hw9,q5Q~~_35.JPG[/IMG]

Link here:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270574869739&ssPageName=STRK:MEWNX:IT

OK, what we have is a cheaply won drum, it is SNAD! I have no desire to go through the headache of sending it back, but arrgghh!

I emailed the seller:

Dear ivahnsean,

Well, I am not sure what to do about this. Nowhere in the listing is there any mention that this drum was PAINTED, not wrapped. And the paint is not even a good paint job. Why did you not inform? I have watched over your recent sales, and you have listed many drums, are you not paying attention to what you are selling? I am not trying to be a prick, but I had a specific project in mind for this drum, and now I find out it is a 13, not a 14, and it is painted.Eye Ball

Reply from seller:

Dear johnm4248,

i am very sorry about this. i'm selling these for a friend, and by no means am i a drum expert. i didn't even realize that when i posted it. i can refund your item price and you can keep the drum still, if that works for you. let me know. sorry for the problems.

My Morals:

This is my moral dilemma. I have no intention of sending the drum back, nor taking it for free. I can't bring myself to be punitive with neg...so...I am searching for the right thing to do.

Can you guys help?

Here is the drum, in it's uncovered, naked glory. I have no desire to wreck the seller, as the reply came from the heart, but taking a full refund and leaving positive feedback is out of the question as it seems like I am allowing the system to continue limping along broken. Negative feedback is not really called for either. And taking the money, leaving neutral...I don't know. This whole thing is just...what should, or rather what would you do in a situation like this? We're not talking huge sums, but I always calculate shipping as the true cost of my purchases on ebay or any other site, so I have 30ish bucks in a shell and hardware that is destined to be....a floor tom for a kiddie set, or jungle kit...maybe slap an orphaned piece of blue sparkle on it and add it to my son's kit?

All feedback and comments greatly appreciated!

3 attachments
"Ignorance may be overcome through education. Stupidity, however, is a lifelong endeavor." So, educate me, I don't likes bein' ignant...
"I enjoy restoring 60s Japanese "stencil" drums...I can actually afford them..."I rescue the worst of the old valueless drums for disadvantaged Children and gladly accept donations of parts, pieces and orphans, No cockroaches, please...
http://www.youtube.com/user/karstenboy
http://www.facebook.com/pages/Coffee...16613138379603
Posted on 14 years ago
#1
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J/S: Just showes you have a Great attitude, and don't just react on emotions.

I wish more people would learn from people like you!

Clapping Happy2

Posted on 14 years ago
#2
Posts: 6288 Threads: 375
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Keep the drum and don't leave any feedback at all, if you are distressed about what to do.

You have a shell, with rims, lugs, t-rods and a badge for $30 inclusive.

That's a darn good deal anyway..........

The seller's only getting $11 of that. Minus his eBay and PayPal fees.

Kevin
Posted on 14 years ago
#3
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thats a bummerCryBaby hopefully you didnt spend an alot money. you definatly have agood attitude about the situation. it could have been worse.

i think you did the right thing. by confronting the issue, if it were me and i spent alot of money and didnt get what i thought i was getting. and after the conversation with the seller i would try to get compinsated the difference.

for example if this guy was paid $200 bucks. talk to him and let him know you were miss led and this drum is really worth $100 bucks. see if he will meet halfway. and get this issue right. if he says no....well that sucks at least you tried.....but what if he say's yes.....well there you goClapping Happy2 you got what you paid for.

i hope i was a help man. i am sure you already thought about this. and i am sure i am preaching to the chior. singer

Posted on 14 years ago
#4
Posts: 2713 Threads: 555
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From jonnistix

My Morals:This is my moral dilemma. I have no intention of sending the drum back, nor taking it for free. I can't bring myself to be punitive with neg...so...I am searching for the right thing to do.Can you guys help?Here is the drum, in it's uncovered, naked glory. I have no desire to wreck the seller, as the reply came from the heart, but taking a full refund and leaving positive feedback is out of the question as it seems like I am allowing the system to continue limping along broken. Negative feedback is not really called for either. And taking the money, leaving neutral...I don't know. This whole thing is just...what should, or rather what would you do in a situation like this? We're not talking huge sums, but I always calculate shipping as the true cost of my purchases on ebay or any other site, so I have 30ish bucks in a shell and hardware that is destined to be....a floor tom for a kiddie set, or jungle kit...maybe slap an orphaned piece of blue sparkle on it and add it to my son's kit?All feedback and comments greatly appreciated!

First let me say you're taking the high road regarding this it looks like - good for you, we need more like you out there.

You sent a good email regarding your concerns

the seller's response seems more than reasonable - that's good.

You have a decent drum for what you paid - even if it's not exactly what you're looking for.

A 913 Kent blue foil badge drum (mid 60's started with the blue foil badge) is a pretty nice ole Vintage drum - even if the lug locations might be a little off (you can work around that - I did). But you probably already know that.

I'd keep the drum and not ask for a refund in this case.

As an aside I bought this one a few month ago on eBay for $36 - cleaned it up and I'm using it with my 58 Gretsch off&on - a nice little drum and a great part of American drum building history. It still had a Kent head on when I received it.

It sounds like your heart is in the right place regarding this posting.

It will be a nice drum when you're finished with it I'm sure - even if it's not what you had in mind.

Posted on 14 years ago
#5
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JONNI:

Based on my personal experiences through the years, I'm a true believer in the "buyer beware" mentality.

However, in this particular case I'm not really convinced that the seller did anything "wrong" or "misleading." I don't believe there was any sort of deliberate intent to deceive anyone, based on a review of his listing as well as the response he provided to your email after the transaction was completed.

I totally agree with you that "nowhere in the listing is there any mention that this drum was PAINTED, not wrapped". However, if I was the seller (just to play devil's advocate here for a minute), I might point out the fact that nowhere in my ad did I say the drum was WRAPPED and that this must have been an "assumption" made by the buyer. I might also point out the fact that my listing clearly suggested to "email if you have any other specific questions BEFORE bidding."

In regard to your other concern that you found out that the drum was 13 inches in lieu of 14 inches in diameter AFTER the auction closed, it appears that this issue was addressed PRIOR TO the bid closing date in the "Questions and Answers" section of the listing. The seller posted both the question and the answer for all prospective bidders to see so I doubt that he was trying to hide anything. He also explained how he came up with his original 14" measurement.

I guess my point is that all prospective buyers need to ask ANY AND ALL questions prior to submitting their respective bids, regardless of how simple or silly they may seem. They also need to read all descriptions very carefully, review all the pics (and take advantage of the "zoom" and "enlarge" options, if offered) and refrain from making any ASSUMPTIONS in regard to the items being offered. I'm sure that there are omissions in many e-Bay listings. Some may be intentional but, for the most part, I don't believe that's the case.

I can assure you that you're not the first one to receive an item that wasn't exactly what you thought you were getting. There are times, however, that the buyer is just as responsible for this situation as the seller.

I agree with kevins that for the price you paid you actually made out quite well.

Just my two cents worth.

Posted on 14 years ago
#6
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I don't know if I really know exactly what is going on...but...looks to me like you got a drum for dirt cheap! Are you really telling me you expected it to be a 14 by 9 inch tom by the way. Looking at the pictures it is very obvious it is a 13 inch and not a 14 inch. if you are going to keep the drum I say you pay the guy $5 at least. Just my opinion...please let me know if I have the story wrong.


Recent Purchases
-1961 SBP Pioneer Snare Drum
-1962 SBP Super Classic w/ Matching COB Supra

Working On
-1963 Red Sparkle Hollywood w/ matching Super Classic Snare

Recently Completed
-1964 WMP Super Classic
Posted on 14 years ago
#7
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looks like the wrap is still underneath, id strip that terrible paint job (i've seen a step by step on here somewhere) and flip it :). not sure how to get the paint from the wood on the inside though Hmmmm it never ceases to amaze me lol...

Posted on 14 years ago
#8
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From OldSchool

JONNI: Based on my personal experiences through the years, I'm a true believer in the "buyer beware" mentality. However, in this particular case I'm not really convinced that the seller did anything "wrong" or "misleading." I don't believe there was any sort of deliberate intent to deceive anyone, based on a review of his listing as well as the response he provided to your email after the transaction was completed. I totally agree with you that "nowhere in the listing is there any mention that this drum was PAINTED, not wrapped". However, if I was the seller (just to play devil's advocate here for a minute), I might point out the fact that nowhere in my ad did I say the drum was WRAPPED and that this must have been an "assumption" made by the buyer. I might also point out the fact that my listing clearly suggested to "email if you have any other specific questions BEFORE bidding." In regard to your other concern that you found out that the drum was 13 inches in lieu of 14 inches in diameter AFTER the auction closed, it appears that this issue was addressed PRIOR TO the bid closing date in the "Questions and Answers" section of the listing. The seller posted both the question and the answer for all prospective bidders to see so I doubt that he was trying to hide anything. He also explained how he came up with his original 14" measurement. I guess my point is that all prospective buyers need to ask ANY AND ALL questions prior to submitting their respective bids, regardless of how simple or silly they may seem. They also need to read all descriptions very carefully, review all the pics (and take advantage of the "zoom" and "enlarge" options, if offered) and refrain from making any ASSUMPTIONS in regard to the items being offered. I'm sure that there are omissions in many e-Bay listings. Some may be intentional but, for the most part, I don't believe that's the case. I can assure you that you're not the first one to receive an item that wasn't exactly what you thought you were getting. There are times, however, that the buyer is just as responsible for this situation as the seller. I agree with kevins that for the price you paid you actually made out quite well. Just my two cents worth.

Your points are valid, however, I got a warning of bidding action hours before the end, went back to the listing, and the Q/A was not there at that time. I think it showed up a couple of hours before the actual end of the auction. In the post, you are correct, it did not state wrapped, but we all know that Kent drums are wrapped, not painted, so in my assumption it was an original drum, it should be a wrap. I have no desire nor intent on trashing the seller, nor do I want my money back. I am only seeking solace, and asking how I should approach the feedback. I do not think the seller did anything deliberate, just unknowingly sold it without having a clue. He did state RARE KENT 14x9 in the posting...so one could assume he knows what he is doing...sort of. I just want to know that I am doing the right thing by not being punitive, because he does seem to be genuine, just ignorant of vintage drums. I am going to offer to have him join us and learn so he makes more informed sales in the future, and can be a competent seller where vintage gear is concerned.

Kevin has the better idea, I just don't know how to inform the seller that I am waiving feedback. I think it is the fairest way for both, he does not get a not good feedback and keeps his money, and I don't have to live with trashing someone that I feel, in this one instance, does not deserve it.

Thanks all!

"Ignorance may be overcome through education. Stupidity, however, is a lifelong endeavor." So, educate me, I don't likes bein' ignant...
"I enjoy restoring 60s Japanese "stencil" drums...I can actually afford them..."I rescue the worst of the old valueless drums for disadvantaged Children and gladly accept donations of parts, pieces and orphans, No cockroaches, please...
http://www.youtube.com/user/karstenboy
http://www.facebook.com/pages/Coffee...16613138379603
Posted on 14 years ago
#9
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you can always send it to me LoLoLoLo ill rock out 2 13" toms Falling Do

Posted on 14 years ago
#10
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